At streo.co.uk (“Website”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our Platform. By using our Website, you agree to the terms outlined in this Privacy Policy.
1. Data Controller
The data controller for the purposes of the General Data Protection Regulation (GDPR) is:
streo.co.uk
Email: help@streo.co.uk
Address: [Insert Address]
2. Information We Collect
We may collect and process the following types of personal data:
2.1 Information You Provide to Us:
- Account Information: Name, email address, phone number, and business details when you create an account or list a service.
- Communication Data: Messages, inquiries, or feedback sent through the Website.
- Payment Information: Payment details when you purchase or list services (processed by third-party payment providers).
2.2 Information We Collect Automatically:
- Usage Data: Information about how you interact with our Website, including IP address, browser type, pages viewed, and time spent.
- Cookies and Tracking Data: Cookies, beacons, and similar technologies to enhance your browsing experience. (See Section 7 for details on Cookies.)
2.3 Information from Third Parties:
- We may receive additional data from third-party sources such as payment processors, analytics providers, or business verification services.
3. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Manage Services: Facilitate user interactions, process service listings, and ensure functionality of the Website.
- To Communicate with You: Send notifications, updates, and responses to your inquiries.
- For Marketing Purposes: Provide tailored offers, promotions, or newsletters (with your consent).
- To Improve Our Platform: Analyse usage data to enhance our Website’s performance and user experience.
- To Ensure Security and Compliance: Detect and prevent fraud, unauthorised activities, or violations of our Terms.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual Necessity: To provide the services you request.
- Consent: For marketing communications or optional services.
- Legitimate Interests: To improve our Platform and secure its operation.
- Legal Compliance: To fulfill our legal obligations.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third-party vendors for hosting, analytics, marketing, and payment processing.
- Business Partners: Providers listed on our Platform to facilitate your service requests.
- Legal Authorities: Where required to comply with applicable laws or respond to legal processes.
- Potential Buyers: In the event of a merger, sale, or business transfer.
We ensure that third parties handle your data in compliance with GDPR and use it only for specified purposes.
6. Data Retention
We retain your personal data only as long as necessary for:
- The purposes outlined in this Privacy Policy.
- Compliance with legal, tax, or reporting obligations.
- Resolving disputes and enforcing our agreements.
After the retention period, we securely delete or anonymise your data.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience.
Types of Cookies We Use:
- Essential Cookies: Required for basic functionality.
- Performance Cookies: Help us understand how you use the Platform.
- Marketing Cookies: Deliver relevant advertisements based on your preferences.
Managing Cookies:
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of our Website.
8. Your Rights
Under the UK GDPR, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Objection: Object to the processing of your data for specific purposes.
- Data Portability: Request your data in a structured, machine-readable format.
- Withdraw Consent: Withdraw your consent for marketing communications at any time.
To exercise these rights, please contact us at help@streo.co.uk.
9. Security of Your Data
We implement robust technical and organisational measures to protect your data from unauthorised access, loss, or misuse. While we strive to safeguard your information, no system can guarantee absolute security.
10. International Transfers
If your data is transferred outside the UK or EEA, we ensure adequate protection through mechanisms such as Standard Contractual Clauses or equivalent safeguards.
11. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before sharing your data.
12. Changes to This Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of the Platform constitutes acceptance of the updated Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Email: help@streo.co.uk
